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Privacy Policy

At Lucenda Care Hospice, your privacy matters to us. We are committed to protecting your personal and health information and keeping it safe, secure and confidential. 

Information We Collect

We may collect personal information such as your name, phone number, email address, and medical details when you:

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  • Complete an online form

  • Communicating with you healthcare providers

  • Responding to your questions or requests

  • Managing billing and insurance needs

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We never sell or share your information for marketing purposes.

HIPPA Compliance

Lucenda Care Hospice follows all Federal HIPAA (Health Insurance Portability and Accountability Act) laws to protect your Protected Health Information (PHI). Your PHI will only be used or shared for treatment, payment, or healthcare operations, unless you provide written permission or it is required by law. 

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Your Rights

You have the right to:

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  • See and request a copy of your medical record 

  • Ask us to correct or limit how we use your information 

  • Recieve a notice if your information is ever compromised 

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